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CCG’s Information Technology (IT) group can help by performing a Revenue
Assurance audit. This audit can focus on your back-office process and/or can
delve down to the detail of your Carrier Access Billing System (CABS) and/or
retail (end user) billing system. Regardless of which type of audit would be the
most valuable to your company, the primary goal is to insure that you’re billing
for every dollar that you are entitled. The accuracy and assurance of your
company's revenue stream is vital in the competitive marketplace.
CCG can help you by providing the industry specific knowledge and objectivity
for a revenue assurance audit. We have two defined approaches to consider, one
process oriented and the other involves the lowest level of billing detail. Both
types of audits will focus on helping you accomplish your revenue assurance
objectives. So, whether your company has an in house Operational Support System
(OSS) or uses an outside vendor, CCG has the expertise and experience to ensure
your billing is competent as well as correct.
Some of the steps we would include in the process audit are as follows:
- An Audit Objective For Your Company
- Understanding Your Access Revenue Streams
- Access Products and Your Network
- Customers and Relationships
- Orders, the Who, What, When and How
- Usage and Billing
- Revenue Capture & Assurance
Issues and Enhancements:
Many of these steps are also part of the billing detail audit. Thus, we
include steps that drill down on your network inventory, tariff
construction/product definitions and industry guideline compliance. The detail
audit also includes steps with specific emphasis on billable element
calculations and self-audit techniques.
CCG continues to build business around the concept of providing our clients with
greatest value. Additionally, CCG has an overriding goal of operating with
honesty and integrity to maximize client benefit. Our mission statement is to
provide traditional and cutting edge solutions that will support the long-term
success of our clients in a competitive telecommunications and energy
environment.
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